10 Things You Should Know About Self-Service BI in 2025

10 Things You Should Know About Self-Service BI in 2025

1. Self-Service BI Empowers Non-Technical Users However, enterprise adoption is now widespread. Executives, department heads, and cross-functional teams increasingly rely on dynamic dashboards and real-time KPIs to support data-driven decision-making across organizations. The…

Top Customer Service Trends Shaping 2025

Top Customer Service Trends Shaping 2025

Google Cloud’s Dialogflow, IBM Watson Assistant, and ServiceNow Virtual Agent are leading the way in intelligent support automation. These tools allow businesses to offer dynamic, conversational self-service interfaces that go well beyond basic…

CloudTweaks | 6 Common App Modernization Pitfalls

CloudTweaks | 6 Common App Modernization Pitfalls

Re-writing or replatforming legacy applications effectively is not easy. Engineers should be confident when working with containers, serverless architecture, and cloud solutions. They should understand the end-to-end process of auditing existing applications, mapping…